FREQUENTLY ASKED QUESTIONS

WHAT ARE PROSTHETICS AND ORTHOTICS?

A prosthesis (pl. prostheses) is any device that replaces a part of the human body. The field of making prostheses is collectively called Prosthetics.

An orthosis (pl. orthoses) is a device to make part of the body straight (reduce deformity) or to support and control a weak or diseased part (prevent deformity). Some examples are leg braces, back braces, and neck collars. The field of making orthoses is collectively called Orthotics.

A professional who prescribes and fits prostheses and orthoses is a Prosthetist-Orthotist.

WHO DO PROSTHETIST-ORTHOTISTS HELP?

Prosthetist-Orthotists provide prosthetic and orthotic services for adults and children affected by conditions such as cerebral palsy, polio, clubfoot, congenital deformities, tuberculosis and trauma. Adults and children who may have had amputations due to traffic accidents, landmines / UXO, cancers, leprosy, infections and conditions related to vascular disease will require prostheses to replace the lost parts of the body.

WHAT DOES A PROSTHETIST-ORTHOTIST DO?

Assess client and proscribe appropriate assistive technology (Prosthetics or Orthotics) and manufacture and fit the device. Afterwards they provide mobility training so the client can achieve best use of the device.

WHICH COUNTRIES DO WE WORK IN?

We have Prosthetics & Orthotics schools in Cambodia, Indonesia, Sri Lanka, Philippines and Myanmar. Each school has a training clinic and rehabilitation services. At our training school in Cambodia we currently have students from Cambodia, Iraq, Nepal, Papua New Guinea, DPR Korea, Samoa, the Philippines and Indonesia.

HOW IS OUR WORK EVALUATED AND MONITORED?

Exceed's work, processes and procedures are independently monitored and evaluated by a number of groups and organisations:

International Society for Prosthetics and Orthotics (ISPO)

ISPO, an international body for the development of Prosthetics and Orthotics, evaluates and provides internationally-recognised accreditation for Exceed P&O schools and acts an external examining body for students. Exceed's schools in the Philippines is accredited as a Category I training centre by IDPO, while those in Cambodia, Sri Lanka and Indonesia are accredited as Category II. All schools are subject to ISPO evaluation every 5 years to maintain their status. ,

The International Organization for Standardization (ISO)

Exceed's P&O School (CSPO) and other projects in Cambodia hold ISO 9001:2000 certification. This is an internationally recognised quality management standard which is focused on client satisfaction and continuous improvement of services. 

CSPO is the only Prosthetics/Orthotics school in the world to hold ISO certification for its education programme and Exceed is one of the first NGOs in the world to achieve this standard. 

As part of certification under ISO 9001:2000, Exceed's work is under constant review and evaluation and a rigorous internal audit mechanism has helped develop a system and culture of continuous improvement and evaluation and measurement of progress against goals. Regular analysis of data collected through client satisfaction questionnaires, required under ISO 9001:2000, identifies area which require attenti0n. 

Projects undergo external audit on a three-year cycle to maintain certification and projects in Cambodia have passed two audits to date, in 2005 and 2008. 

Internal Evaluation 

Exceed monitors and evaluates all projects internally using ISO guidelines.

Donor Reports

In addition donors, like trusts and foundations and international development agencies, require regular progress and end reports for each project they support.

Annual Audit

Exceed's annual financial performance and processes are audited annually by external auditors (currently PriceWaterhouseCoopers) and financial statements are published in an annual report.

WHO DOES EXCEED WORLDWIDE SUPPORT?

Exceed supports two groups of people - students who wish to train as Prosthetist Orthotists and people with disabilities, especially those living in poverty, who need access to Prosthetic and Orthotic (P&O) services.

The organisation works in 5 countries - Cambodia, Sri Lanka, the Philippines, Indonesia and Myanmar. Exceed has P&O schools and rehabilitation clinics in each of these countries and - in Cambodia - people with disabilities receive additional support through a long-established community based rehabilitation programme which enables children, young people and adults with disabilities to access education, training and employment.

P&O support enables people with disabilities to gain or regain mobility and have the opportunity to live an independent, productive life as respected members of their own communities.  

WHY DID WE CHANGE OUR NAME TO EXCEED?

After careful consideration, it was agreed that the name ‘The Cambodia Trust’, which had served the organisation well, should be changed as it no longer reflected the scope of its activities.

In response to consultation it was agreed that a fresh, bold and dynamic identity was needed to represent the organisation’s accomplishments, vision and objectives. As a result the decision to rebrand as ‘Exceed’ was taken (the organisation was officially named Exceed Worldwide, but is generally known as Exceed).